Shipping Policy

Please note all prices are listed in US dollars

Domestic Shipping (Australia)

Orders are shipped within 1-3 Business days after they are processed online, however during busier times leading up to Christmas, dispatch times can take longer. If you request changes to your order after its been placed, it may delay the dispatch date.  

All Australian orders are shipped via Australia Post and costs are charged based on weight of the order. Charges will be calculated upon checkout.

Pebble Stationery Co does not despatch orders domestically (within Australia) on weekends and Western Australian Public Holidays. Obviously, if there are acts of God, then we won’t be able to ship during these either.

All Domestic orders include 10% GST, which is collected for the Australian Government. 

International Shipping

Orders are shipped within 1-3 Business days after they are processed online, however during busier times leading up to Christmas, dispatch times can take longer. If you request changes to your order after its been placed, it may delay the dispatch date.

Shipping charges are based off the weight of the order and are calculated upon checkout. Shipping charges are outlined once you enter the order and address details.

Pebble Stationery Co does not despatch orders on weekends and Chinese Public Holidays. Obviously, if there are acts of God, then we won’t be able to ship during these either.

All delivery timeframes are estimates and are provided as a guide only, not a guarantee. Actual delivery timeframes may differ due to customs issues (particularly in the UK and Europe), special events and circumstances out of our control. Once an order is dispatched, Pebble Stationery Co is not responsible for any losses or damages. It’s the customer’s responsibility to follow the tracking information provided and contact your local postal service, to ensure the safe and timely delivery of your purchase.

A note to non Australian purchasers: Your country's government or customs office may charge you customs duty or import tax on your shipment. As the importer, you are responsible for all duties and taxes imposed by your respective government. Packages may be held up at your local post office if taxes or charges are due, which is out of the control of Pebble Stationery Co.  Unfortunately Pebble Stationery Co. is unable to assist or provide any information about possible duties and charges as they vary from country to country and can change without notice. Please consult your customs office for further information. Shipping fees and taxes will not be refunded for packages that are refused due to tax and customs duties.

DHL: DHL deliveries will require a signature upon delivery and may be held at your local DHL office if you are not available at the time of delivery.